Service and support

Service and Support

Contact

BP Americas Corp

9590 NW 40th St Road
Doral, FL 33178

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6862 Hayvenhurst Ave, Suite A
Van Nuys, CA 91406

 

Sales Support

BP Americas Corp
9590 NW 40th St Road
Doral, FL 33178

Warranty

90 Day Limited Manufacturer’s Warranty

BLAUPUNKT warrants to the original retail purchaser of this product that should this product have any defect, under normal conditions, such defect(s) will be repaired or replaced with new or reconditioned product (at the Company’s option) without charge for parts and repair labor.

If said product is out of stock, BLAUPUNKT has the option to replace it with a similar product or issue a refund at our discretion. This warranty only covers manufacturer defects and must be returned to company in original condition.

Proof of Purchase is required. This Warranty does not cover the costs incurred for installation, removal, product damages (i.e. discs, tapes, etc.) or reinstallation of the product.

This Warranty is void if BLAUPUNKT deems the unit to have been damaged through modification, improper installation, negligence, misuse, or tampering with the components or serial number of the unit. This Warranty is a limited warranty for repair/replacement of the product unless it falls under one of the above conditions.

BLAUPUNKT is never responsible for more than the purchase price of the product.

BLAUPUNKT encourages customers to contact the retailer first, and only contact BLAUPUNKT for warranty support. The Customer is responsible for shipping the product to us. BLAUPUNKT will cover shipping the product back to the customer. Information online. You will be provided a ticket number regarding your issue, which you can refer to when contacting us further.

Thank you for purchasing a BLAUPUNKT product. ©2019

Safety Notes

Please observe these safety notes during installation:

  • Disconnect negative terminal of battery!
  • Observe safety notes of vehicle manufacturer.
  • When drilling holes, do not damage any vehicle component.
  • Use cable grommets for holes with sharp edges.
  • Leave ample clearance between cables and other harnesses.
  • An incorrect installation can cause malfunctions of electronic vehicle systems or the audio system.

Specifications subject to change without notice!